Corporate Trendsetters Employee Development
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Employee and Management Training and Development Course Descriptions:
Text for Training Classes Color coded by category
Text for Training Classes Color coded by category
| CATEGORY | COURSE TITLE | COURSE DESCRIPTION | DURATION | |
| 1 |
TEAM BUILDING |
Motivating Your Team |
It’s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This is a busy one-day workshop to help supervisors and managers create a more dynamic, loyal, and energized workplace. This program is designed specifically to help busy managers and supervisors understand employees' desires and to provide them with a starting point for creating champions on their teams. |
1 day |
| 2 |
TEAM BUILDING |
Developing High Impact Teams While Giving Back to the Community |
Success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this three-day workshop is a practical look at current leadership practices that work. Teams will collaborate while building bicycles. They will feel part of a bigger purpose when they see the kids smile as they receive the bicycles as gifts! (Participants are pleasantly surprised with this 'giving back' finale)! |
3 days or 1 day version |
| 3 |
TEAM BUILDING |
Building Teams for Better Results |
Teams have become a principle building block of successful organizations. This one-day seminar is for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave the seminar with plans for your personal development as a team player and ideas for developing your team back-home. A critical element of this seminar is the Glen Parker Team Player Survey (PTPS), an 18 item self-assessment instrument that will help you identify your primary team player style, help you increase your personal effectiveness in team situations, and help you effectively develop your group into a high performing team. |
1 day |
| 4 |
TEAM BUILDING |
Fun of the Month |
Do More with Less! Every month this morale boosting 2 hour workshop will motivate and engage your Employees to bring levity to their work day! Lots of fun, engaging, team building activities to enhance relationships and boost collaboration. |
2 hours/ month |
| 5 |
PUBLIC SPEAKING/TRAINER |
Facilitation Skills Training |
It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetings—they all take time. There has been a growing realization that we have to pay attention to the process elements of meetings, if we want them to be effective. With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to facilitate rather than instruct or manage their meetings and training sessions. This two-day course has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings. |
2 days |
| 6 |
PUBLIC SPEAKING/TRAINER |
Public Speaking Survival School |
What makes a presenter impactful? Is it charisma? Is it confidence? Is it the ability to engage an audience? Is it the conversational tone or that positive attitude that makes their talk so appealing? In this two-day seminar, learn techniques to become a better speaker and presenter, so your audience not only remembers you, but also, retains the value of your message! | 2 days |
| 7 |
PUBLIC SPEAKING/TRAINER |
Public Speaking/Relax Under Pressure |
Speaking Under Pressure addresses the worst fears about being on the spot or being put on the hot seat. This two-day seminar presents techniques to organize ideas in pressure situations or when no advance preparation time is available. The core of this seminar is in thinking strategies which guide our ability to analyze, organize, and present ideas. At the end of this 2 day program, participants will be able to quickly organize and structure a presentation, deliver a convincing message without speaker’s notes, and provide sound and convincing answers to the most difficult questions. | 2 days |
| 8 |
PUBLIC SPEAKING/TRAINER |
Overcoming Your Fear of Speaking in Public |
Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this one-day course is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others and to speak in informal situations and in front of small groups. | 1 day |
| 9 |
PUBLIC SPEAKING/TRAINER |
Train-the-Trainer - Advanced Skills Trainer |
Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to involve their emotions as well as their minds. You will see the involvement, and you will feel the energy. To reach this stage as an adult educator isn’t always easy, but success isn’t just for the naturally gifted. It is possible for all of us who put effort into our personal growth and development, because we want the enormous satisfaction that comes from working with others to help them reach their potential. This three-day seminar is your start to that goal. | 3 days |
| 10 |
PUBLIC SPEAKING/TRAINER |
Train-the-Trainer - Engage a Class by adding FUN |
Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, we’ve all been somewhere where the class clown is able to lighten the mood and help people have fun. The good news is that humor can help you make your training sessions just as engaging as those fun social occasions. Even better, you don’t need to be the class clown or an award winning comedian to do it. This one-day seminar will help you identify what kind of humor you can bring to the classroom, and how games can help you engage your participants. | 1 day |
| 11 |
PUBLIC SPEAKING/TRAINER |
Survival Skills for the New Trainer |
Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing employees. Trainers also get started when they want to make some changes to their daily activities, but wish to continue contributing to a particular organization or industry. If you are thinking about becoming a trainer, or have started doing some training already and want to know more about becoming an excellent trainer, this course will help. This one-day course is designed as an exploration of the essential skills that trainers need to develop, and to get you started on the learning process in an interactive and fun environment. | 1 day |
| 12 |
PUBLIC SPEAKING/TRAINER For more information about public speaking workshops click here |
Build Confidence in front of the room |
If you do on the job training in your organization this seminar can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will have the opportunity to practice these skills in a safe environment. Training results are too important to leave to chance. Register today for this three-day course, so you will be prepared when you are asked to stand and deliver. | 3 days |
| 13 |
PERSONAL GROWTH TRAINING |
Resolving Conflicts: Dealing with Difficult People |
Edward Deming, the Father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they can’t deal with the difficult people in their lives. This one-day seminar will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your personal life. | 1 day |
| 14 |
PERSONAL GROWTH TRAINING |
Resolving Conflicts: Getting Along in the Workplace |
All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that all this conflict is normal. So long as people are individuals there will be the potential for conflict. Since conflict cannot be prevented, it is critical to learn how to handle or manage it in productive ways. To effectively resolve conflict, developing an understanding of, and a trust in, shared goals is crucial. It requires openness, discipline, and innovation. Showing respect for other people and not blaming them enables people to work for mutual benefit. These are the skills that you will develop in this two-day seminar. | 2 days |
| 15 |
PERSONAL GROWTH TRAINING |
Resolving Conflicts: Employee Dispute Mediation via Peer Review |
Have you ever been in a workplace situation where a supervisor has made a decision that you don’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The Peer Review process offers employees just that chance, using a formalized process. In this one-day course, you will cover all aspects of the process, from initiating the process, to choosing a facilitator and panel members, to having a hearing and making a decision | 1 day |
| 16 |
PERSONAL GROWTH TRAINING |
Anger Management: Understanding Your Anger and Others |
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. Managing anger productively is something few individuals, organizations, and societies do well. Yet research tells us those who do manage their anger at work are much more successful than those who don't. The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This one-day seminar is to help give you and your organization that edge. | 1 day |
| 17 |
PPERSONAL GROWTH TRAINING |
Building Self Confidence and Assertiveness Skills |
Building self-esteem is essential for confidence and success. Of all the judgments made in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful. During this one-day seminar you will discover some simple techniques that dramatically change how you feel about yourself. You will learn how to recognize the importance of learning self-acceptance and nurturing your sense of self. | 1 day |
| 18 |
PERSONAL GROWTH TRAINING |
Communication Strategies |
This two-day course is designed to help you improve your interactions with other people in your workplace or at home. This course gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages. This course can also help participants who are struggling to find that middle ground between being too aggressive and too passive, and how to counter the manipulative tactics of difficult people. Participants also learn more about the elements of our communication with others that help us reveal appropriate information about ourselves, and how to get a handle on how to better manage ourselves for a professional image. | 2 days |
| 19 |
PERSONAL GROWTH TRAINING |
Advanced Project Management |
It’s easy to forget the “manager” part of your “project manager” title amongst all the activity during a project. However, it is crucial to hone management skills as they are an important part of success as a project manager. There are also some advanced project management techniques that you can master to help bring your projects to the next level. These are the two areas that we will focus on in this one-day seminar. This seminar presumes that you have a thorough understanding of project management, including topics such as preparing a statement of work, setting project goals, scheduling, budgeting, managing project risks, and executing a project. | 1 day |
| 20 |
PERSONAL GROWTH TRAINING |
Intermediate Project Management |
Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that additional job done well, done under budget, and done on time. This seminar is intended for those who understand the conceptual phase of a project’s life cycle, including setting goals, creating a vision statement, and creating the Statement of Work. This one-day seminar will take you through the remaining three stages: planning, execution, and termination | 1 day |
| 21 |
PERSONAL GROWTH TRAINING |
Stress Management Training |
Today’s workforce is experiencing job burnout and stress in epidemic proportions. Employees at all levels feel stressed out, insecure, and misunderstood. Many feel the demands of the workplace have become too much to handle. The financial impact of stress on corporate America is staggering. This one-day seminar explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. | 1 day |
| 22 |
PERSONAL GROWTH TRAINING For more information about personal and professional growth courses click here |
Time Management |
Time is money, the adage goes, and lots of it gets lost in disorganization and disruption. Get a grip on your office space, organize your work flow, learn how to use your planner effectively, say no without guilt, and delegate some of your work to other people. This one-day seminar helps you organize and prioritize for greater workplace efficiency. The seminar is full of ideas for organizing your work area and your paperwork and working on the “right” things. Get out of your mental rut. Think new thoughts about the time you have. Discover new ways of doing things, and feel more in control of your life. | 1 day |
| 23 |
LEADERSHIP/MANAGEMENT TRAINING |
|
This course is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. By accepting the challenge to lead, and taking this three-day course, you come to realize that the only limits are those you place on yourself. | 3 days |
| 24 |
LEADERSHIP/MANAGEMENT TRAINING |
Managing Employee Performance |
This three-day course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making skills, and to explore performance management issues. | 3 days |
| 25 |
LEADERSHIP/MANAGEMENT TRAINING |
Coaching the Generations: Why is this still a hot topic? |
There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap, and explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. Understanding others helps us to understand ourselves and to manage the people with whom we work. We will explore problems, solutions, and strategies to help overcome issues of the generation gap. | 2 days |
| 26 |
LEADERSHIP/MANAGEMENT TRAINING |
Coaching through Change |
Managers traditionally have had the task of contributing to the effectiveness of their organization while maintaining high morale. Today, these roles often have to be balanced with the reality of implementing changes imposed by senior management. Managers who have an understanding of the dynamics of change are better equipped to analyze the factors in their own particular circumstances, and to adopt practical strategies to deal with resistance. This one-day seminar will help you deal with change and will provide strategies to bring back to your employees. | 1 day |
| 27 |
LEADERSHIP/MANAGEMENT TRAINING |
Coaching for Impact |
Coach, Role Model, Counselor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organization. This one-day seminar will help you become a better coach in all senses of the word. | 1 day |
| 28 |
LEADERSHIP/MANAGEMENT TRAINING |
Conducting Effective Performance Reviews |
Performance reviews are an essential component of employee development. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.” Setting stretch goals and objectives will give supervisors and employees a unified focus and targets for which to aim. In this three-day course, Supervisors will learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can maximize their potential. | 3 days |
| 29 |
LEADERSHIP/MANAGEMENT TRAINING |
The Art of Delegating Effectively |
Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This one-day course will explore many of the facets of delegation: when to delegate, and who to delegate to. We will also go through the delegation process step by step, to see the challenges, and explore effective strategies to overcome them. | 1 day |
| 30 |
LEADERSHIP/MANAGEMENT TRAINING |
Recruiting: Behavioral & Performance-based Techniques |
This seminar concentrates on the pre-interview preparation, developing questions and their value, the interview techniques that get specific, behavior-based examples of past performance, and the strategies that follow through on this process. This two-day seminar takes the behavioral interview even further with a discussion of communication techniques and the use of other types of interview questions. | 2 days |
| 31 |
LEADERSHIP/MANAGEMENT TRAINING |
The Art of Making Meetings Engaging |
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day program will be concerned with small working meetings; with groups that have a job requiring the energy, commitment, and talents of those who participate. | 1 day |
| 32 |
LEADERSHIP/MANAGEMENT TRAINING |
Business succession Planning |
Change is a hallmark of today’s business world. In particular, our workforce is constantly changing – people come and go, and move into new roles within the company. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place. This one-day course will help you develop, maintain, and evaluate your succession plan. | 1 day |
| 33 |
LEADERSHIP/MANAGEMENT TRAINING |
Problem Solving & Decision Making |
As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This two-day course helps individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions. | 2 days |
| 34 |
LEADERSHIP/MANAGEMENT TRAINING |
Supervising 101 |
This two-day seminar is designed to help you overcome many of the supervisory problems encountered in the first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy but it doesn’t have to lead to discouragement. | 2 days |
| 35 |
LEADERSHIP/MANAGEMENT TRAINING For more information about Leadership & Management courses click here |
The New Professional Supervisor |
In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven’t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues and their manager. At this three-day course, learn these skills to have a tremendous impact on your organization’s productivity. | 3 days |
| 36 |
SALES TRAINING |
Sales and Marketing |
A small marketing budget doesn’t mean you can’t meet your goals and business objectives – you just have to be more creative in your marketing tactics. This one-day seminar will show you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your company’s image, and build your bottom line. | 1 day |
| 37 |
SALES TRAINING |
Influencing for Results |
This is a one-day seminar that provides you with an interactive approach to negotiations. The skills acquired will help in your role as mediator and negotiator as well as in day-to-day responsibilities. You will be encouraged to focus on interests rather than positions, so you can develop relationships of mutual trust, fairness and respect for one another. This is a common-sense approach based upon developing a balanced and lasting partnership to solve workplace problems. You will learn and practice effective communication skills, problem-solving and consensus building, with the intention of turning face-to-face confrontation into side-by-side problem solving. | 1 day |
| 38 |
SALES TRAINING |
Building Strong Relationships for Success |
In this course, discover that the business of business is building rapport, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market. In this one-day course, learn techniques to enjoy starting and keeping relationships. | 1 day |
| 39 |
SALES TRAINING |
Executing Strong Sales Presentations |
A great sales presentation does not mean impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you sell and your understanding of their problems and the solutions they need. This one-day seminar will focus on your formal written proposal and in-person presentation. | 1 day |
| 40 |
SALES TRAINING |
Overcoming Challenging Objections |
If you are like most sales professionals you are always looking for ways to overcome customer objections and close the sale. This one-day seminar will help you plan, prepare and execute presentations that address customer concerns, reduce the number of objections you encounter and improve your batting average at closing the sale. | 1 day |
| 41 |
SALES TRAINING |
Turning Prospects into Hot Leads |
Prospecting is the key to your success. Your success today is a result of the prospecting you did six months ago. Become skilled at networking and remember the old 80/20 rule. Know who to target and how to target them, and remember to do some prospecting every day through warming up cold calls, following up on leads, or networking. In this one-day seminar, build your personal prospecting plan, to ensure your future by planting seeds daily. | 1 day |
| 42 |
SALES TRAINING |
Selling at the Next Level |
It’s no secret that selling has changed in recent years. We are all working harder, with more responsibilities. High pressure selling is no longer effective. Customers want involvement. They want to be recognized and listened to. And they don’t want you to forget them once the sale is made. Two key objectives of this one-day course are to help employees feel more comfortable and skilled in selling to their customers and to help them identify and address some of their customer service challenges. | 1 day |
| 43 |
HUMAN RESOURCE TRAINING |
Corporate Ethics for the Office |
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two-day seminar will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help define an ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that can be used when faced with an ethical decision. And, we’ll look at some techniques you can use to avoid an ethical quandary. Best of all, we’ll look at a lot of case studies and practice making decisions in a safe environment. | 2 days |
| 44 |
HUMAN RESOURCE TRAINING |
Corporate Etiquette: Gaining That Extra Edge |
In today’s world, business demands more business savvy than ever, as well as the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly appointed to a management position, or if you interact with people you don’t know on a regular basis, this course can help you succeed. If you want to enhance and polish your business image, or if you just want to avoid feeling uncomfortable in the corporate world, this one-day course will allow you to take a quantum leap forward in skill, sophistication, and confidence | 1 day |
| 45 |
HUMAN RESOURCE TRAINING |
Celebrating Diversity in the Workplace |
In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. By taking this one-day seminar, your employees will be able to appreciate and celebrate those differences. | 1 day |
| 46 |
HUMAN RESOURCE TRAINING |
Safety in the Workplace |
Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into your organization, where safety is valued as an integral part of the business’ operation, not only saves the business time and money, it also builds a committed, loyal, healthy workforce. This one-day seminar will give you the foundation to start building your safety culture. | 1 day |
| 47 |
HUMAN RESOURCE TRAINING |
HR Training for the Non HR Manager |
This is a three-day overview of human resource issues facing today's business owners and managers. Employees do not always have the expertise to deal with the many employee relationship issues, and yet will be expected to make decisions that are both effective and legal. This three-day course includes a review of the hiring process, from performing a skills inventory to conducting the interview, to orientation, to issues that arise after the hiring process (such as diversity issues, compensation, and discipline). | 3 days |
| 48 |
HUMAN RESOURCE TRAINING |
HR Handbook: Getting New Employees Off to a Good Start |
one reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing and perhaps even relocating employees, it makes good sense to go one step further and make the new employee feel like they have made a good decision to come to this company. A thoughtful new employee orientation program, coupled with an employee handbook that communicates workplace policies can reduce turnover and save that organization thousands of dollars. Whether your company has two employees or two thousand employees, don’t leave new employee orientation to chance. Register for this two-day course. | 2 days |
| 49 |
HUMAN RESOURCE TRAINING |
Workplace Harassment |
In 2003, the United States Merit Protection Board estimated that harassment cost the U.S. government approximately $164,000,000 (that’s 164 million dollars!) a year. No wonder companies are working to be more proactive in preventing harassment. But how do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what will we do? All of these questions (and more!) will be answered in this two-day seminar. | 2 days |
| 50 |
HUMAN RESOURCE TRAINING For more information about Human Resources courses click here |
Workplace Violence |
Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this three-day seminar will take a comprehensive look at workplace violence: how to prevent it on an individual and an organizational level, and how to respond to it if it does occur. | 3 days |
